Here’s What People Are Saying
It's great to know that there are so many people in the store who are available to help you! We came into the store looking for a specific product and after assembling it at home, it didn't have a part that other products had which sort of disappointed us. It's not that it was missing anything, the product still works, but it just wasn't the exact product we thought it would be.
Up grading review because of customer service ,they are more helpful and understanding. I'm glad they are selling 5gh scale products and if they don't have it they will order it for me. This place everything you could want from a kids science experiment to high end helicopters and quad copters. And they really go out of there way for the moms that are not in the know for there kids.
We were working on our physics project, and the workers were extremely helpful and friendly! They gave us great advice in which products to use for the project and also called other stores to help us find exactly what we were looking for! 🙂
Great friendly service. Knowledgeable, helpful service A++... Highly recommend this place to anyone looking to get into RC's. People always ask, where'd you guys get those RC's?! I always give one answer, "Pacific Coast Hobbies" bottom line. Ask questions they have the answers for you. See you there.
A super hobby shop. The store is very well organized and clean. The employees are easy to find if you have a question or need help getting the right product. This is an old fashioned retail store. The owners are there and have a knowledgeable staff. Good selection of hobby products with easy parking right on PCH!
I bought my son the miss geico 24 pro boat for his birthday. The first time out I drove it through some weeds and fried something. Wasn't sure if it was the motor or esc. took the boat to PC and they were able to quickly diagnose that it was in fact the motor. They didn't have the stock replacement but the staff had a variety of upgraded motors to choose from and helped me select a good one for my application. After selecting a motor they installed it for free. Excellent customer service, will definitely continue to use PC Hobbies for all my RC toys
We came here with a specific RC car in mind, and this was the right spot to go! They have many choices in a large range of prices, plus endless accessories and add-ons. They didn't try to up sell us, which I appreciated and were extremely helpful getting us exactly what we asked for without having to wait. I hope we don't have a problem with the car, but they said we could always come back for help. We will definitely come back again!
I've been buying stuff from PCH since they opened. They have always been helpful and honest about what I need and their prices are competitive. Recently I got into quadcopters. Joe, Mahdah and Mike have all been very helpful in helping me select products and later repair them after testing my quad's ability to drop from 40' and cartwheel across hard ground at full speed. They have everything from beginner quads to high performance FPV racing quads. Good stuff.